Thank you for your interest in participating in our work! Operation Eyesight is an international development organization working to eliminate avoidable vision loss and bring quality eye health care to communities where it’s needed most. Founded in Calgary, Canada in 1963, over the past six decades we have grown to become a global community. We have staff, country offices and boards of directors across four continents.
We have programs in Bangladesh, India, Nepal, Ethiopia, Ghana, Kenya, Liberia, Malawi, Sri Lanka and Zambia. By 2028, we hope to expand to five more countries. We invite you to read our 2024-28 Global Strategy to learn more.
Our work depends on the energy, creativity and passion of people like you.
Whether it’s a simple pair of eyeglasses or a more complex eye surgery, we believe everyone has the right to affordable, quality eye health care services. Together, our mission is to prevent blindness and restore sight – For All The World To See.
Career Opportunities
Position Details
- Position Title: Director, Finance
- Reports to: President & CEO
- Employment Type: Permanent, Full Time
- Location: Calgary, Alberta
Position Summary
Lead Operation Eyesight’s global finance, accounting, audit, risk management, and regulatory compliance functions to safeguard assets, ensure transparent and timely reporting, and maintain good standing with the Canada Revenue Agency (CRA) and relevant international authorities. Serve as principal advisor to the CEO and as liaison to the Finance, Audit and Risk (“FAR”) Committee on financial integrity, internal controls, and compliance. Work closely with the Director of Fund Development and Communications, the Global Director of International Programmes, and the Director of International Finance & Administration to ensure cross-functional alignment and integrated planning across all departments.
Key Responsibilities
A. Financial Strategy, Planning & Management
- Oversee financial operations, including management of an annual operating budget of CAD 6–15M (per approved plan).
- Lead full-cycle accounting, consolidated financial statements, and timely, accurate management reporting (monthly/quarterly dashboards).
- Ensure ASNPO-compliant external financial statements and audit readiness; manage the annual audit end-to-end.
- Drive grant and fund accounting discipline (restricted/unrestricted; deferrals; revenue recognition; cost allocations), ensuring strong financial inputs for proposals and donor reports.
- Provide oversight of country-office finance capacity, policies, and practices; conduct periodic quality assurance reviews.
- Lead multi-year financial planning, annual budgets, rolling forecasts, scenario analysis, and sensitivity testing (including FX and inflation).
- Supervise and mentor a Senior Accountant and Junior Accountant, fostering a
- Support human resource functions and initiatives as required or assigned.
B. Compliance, Controls & CRA Filings
- Ensure on-time, accurate T3010 filing; maintain books/records to CRA standards.
- Maintain a comprehensive internal control framework (segregation of duties, reconciliations, approvals, antifraud/whistleblower).
- Lead financial investigations in collaboration with the FAR Committee as required.
- Ensure compliant overseas activities through either direction & control of intermediaries or qualifying disbursements to non-qualified donees with due diligence, written agreements, monitoring, and results evidence.
C. Treasury, Investments & Risk
- Manage cash flow, reserves, liquidity, and banking relationships; oversee investment policy and reporting within approved risk limits.
- Monitor financial risks (FX, credit, counterparty, compliance) with controls, KPIs, and risk registers; ensure adequate insurance coverage.
D. Audit, Assurance & Stakeholder Reporting
- Lead the external audit process and decisively close findings.
- Conduct internal reviews of high-risk jurisdictions; report to CEO and FAR Committee with clear, decision-useful insights.
- Produce transparent donor and Board reporting, linking expenditures to outcomes and compliance status.
Qualifications & Experience
- CPA (CA/CGA/CMA) or international equivalent.
- 10–12+ years of senior nonprofit/INGO finance experience with multi-jurisdiction exposure.
- Proven leadership in financial reporting, audit, and Board-level presentations.
- Strong command of CRA charity compliance (T3010, receipting, record-keeping).
- Hands-on expertise in grant/fund accounting, donor reporting, and cross-border compliance (direction & control / qualifying disbursements).
- Demonstrated success implementing internal control frameworks, antifraud programs, and financial risk management.
- Experience liaising effectively with Board Committees, external auditors, and international partners.
Working Conditions & Job Requirements
- Based in Calgary HQ; hybrid work environment.
- Occasional international travel to Africa/Asia and extended hours across time zones.
- Acts as an OE ambassador; thrives in multicultural settings; upholds the highest standards of integrity and stewardship.
Values
Operation Eyesight’s values:
- Equity
- Innovation
- Citizenship
- Compassion
- Excellence
How to Apply
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted. Thank you.
This is a hybrid position based in Calgary, Canada.
About Us
Operation Eyesight is an international development organization working to eliminating avoidable blindness (blindness that can either be cured or prevented) in partnership with local hospitals and governments and through support from our generous donors around the world.
Position Summary
Our Fund Development department has an immediate opening for a full time Major Gifts Officer. Reporting to the Director of Fund Development, you will focus on revenue-generation of gift Commitments in $25,000 to $1M range, connecting with existing and prospective donors to identify, cultivate, solicit and steward current and future gifts. The ideal candidate will have fundraising experience and proven success in closing major gifts at the $100K+ level.
The MGO will be part of a high performing and successful Fund Development team that works collaboratively with International and Country Programme colleagues, members of the Fund Development team and Marketing & Communication team to secure new funding. The MGO will be equally capable of qualifying, cultivating, and closing gifts autonomously, with a team member or in concert with a volunteer. They will have the ability to connect the dots between the need and the donor’s interests and objectives. Supportive and respectful, the successful candidate will be a solutions-oriented team player collaboratively working towards a common objective.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Personally develop and manage a portfolio of major gift donors ($25,000+) through all stages of the donor cycle
- Actively seek out new major donor prospects and assess interest
- Secure discovery meetings to establish or strengthen donor relationships
- Complete donor calls and visits to identify, cultivate, solicit, steward and provide ongoing relationship management to a portfolio of donors
- Where appropriate, liaise with Senior Leadership to effectively cultivate, solicit and steward relationships
- Prepare related briefing notes and call reports, individualized solicitation proposals, presentations and other correspondence
- Provide ongoing stewardship and high touch experiences to our major donors, with a focus on reporting and donor retention
- Maintain donor and prospect records including entering and maintaining solicitation and donor information, call reports, proposals and referral tracking
- Work collaboratively with other departments and model behaviour that encourages a mutually supportive team environment
- Lead by example to build excitement and accountability with team members to emulate similar behaviour
Job-Related Skills
- Relevant fundraising experience at the $100,000+ gift levels
- Previous experience in international development fundraising an asset
- Demonstrated ability to set and achieve ambitious fundraising goals
- Exhibits a high level of maturity and aptitude for working in a fast-paced environment; demonstrates ability to work autonomously, competently handles multiple tasks, sets priorities and meets deadlines
- Ability to understand the needs and interests of individual donors, corporations and other funding organizations to develop mutually beneficial relationships with Operation Eyesight
- Interest in all aspects of preventing avoidable blindness and a dedication to promoting Operation Eyesight fundraising priorities by helping to create excellent working relationships with our International Programmes teams
- Excellent written and oral communication skills
- Strong interpersonal and networking skills with donors, volunteers and the OE team
- Personal presentation and approach to always ensure the highest level of professional representation of OE.
- Donor database experience – Salesforce
- Strong proficiency in Microsoft Office – PowerPoint, Excel and Word
Operation Eyesight’s Values:
Equity | Excellence | Citizenship | Innovation | Compassion
Operation Eyesight’s Offer includes:
- 37.5 hour work week
- The ability to work flexible hours (hybrid work from home and in office)
- Four (4) weeks paid vacation per year, plus paid office closure between Christmas and New Year winter break
- Five (5) paid personal days, plus two (2) paid wellness days per year
- Eight (8) paid sick days
- Extensive heath, dental and HSA/WSA coverage for you and your dependents
- 5% Employer RSP contribution
- Learning & Development opportunities
- Working with caring and compassionate staff – Visit our website to learn more! https://www.operationeyesight.com/about/
- 3-5 years experience of raising funds from major donors ($100,000+)
- University or college degree in a related discipline
- Certified Fund-Raising Executive (CFRE) designation or willingness to work toward is considered an asset
- Demonstrated success in fundraising, strategic planning, people management, portfolio management, and proposal development
- Exceptional interpersonal and communication skills, with the ability to build trusted relationships across and outside of the organization
- Experience in working collaboratively across multiple departments and high-level stakeholders
- Exceptional diplomacy skills and superior attention to detail
- Discretion and ability to manage confidential information appropriately
- Ability to represent the organization in external forums
- Ability to travel domestically and internationally as needed
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their relevant experience will be contacted. Thank you.
Reports to Positions
Director of Marketing & Communications (based in Calgary, Canada)
and Regional Director – South Asia (based in Hyderabad, India)
Position Summary
Operation Eyesight Universal is an international development organization working to prevent blindness and restore sight in Africa and South Asia. Established in Calgary, Canada in 1963, we partner with local communities and health systems to create sustainable eye health solutions.
We are seeking a Communications Officer to play a pivotal role in developing and implementing strategic communications and marketing initiatives that align with our global objectives and reflect the unique needs of our country programs and the communities we serve. This role is central to advancing our awareness and fundraising efforts through powerful storytelling and impact-driven messaging. If you love to write, have a proven track record of driving successful communication initiatives, and know what it takes to develop the right content with the right message for the right audience, then this could be your dream job.
As a key member of our growing Marketing & Communications team, you will be one of our first communications-focused professionals based outside of Canada. You will act as a vital bridge between our headquarters and our field teams, collaborating across departments to ensure consistent, culturally sensitive and impactful communications worldwide.
Chatting with our partners in Bangladesh about local media opportunities or collaborating with colleagues in India on a fundraising campaign could become your new normal. Joining a Teams call to brainstorm with colleagues in Canada in the morning and then interviewing a community health worker in Nepal in the afternoon could become your new day-to-day. Best of all, you will be part of something big, helping to drive our organization forward as we work toward our vision of the elimination of avoidable vision loss.
Duties and Responsibilities:
As part of a small but mighty Marketing & Communications team with big ambitions, you’ll wear many hats. Your main areas of focus and key responsibilities are listed below.
1. Develop and Implement Regional Communications Strategy and Plans
- Collaborate with the Director of Marketing & Communications, the Regional Director – South Asia and country teams to develop regional communications strategies that align with global and local objectives.
- Establish clear goals, regional targets and key performance indicators; track progress on a monthly, quarterly and annual basis.
- Execute global and regional strategies in coordination with cross-functional teams to achieve desired outcomes.
2. Storytelling and Content Development
- Gather and write compelling stories by interviewing donors, staff, partners and beneficiaries, for use across platforms – publications, websites, social media and campaigns. (Please note: this position is not responsible for managing our official social media accounts but will contribute content to support our social media strategy.)
- Create and adapt content (e.g., blogs, newsletters, FAQs, annual reports, one-pagers, presentations) for diverse audiences and cultural contexts, working with external graphic designers and consultants as required.
- Collaborate with the Resource Mobilization team to develop content for fundraising campaigns and donor engagement (e.g., impact reports, thank-you letters, emails, web campaign content), crafting engaging narratives that highlight impact and inspire support.
- Coordinate with field and head office teams to collect quality visual assets; take photos/videos as needed and ensure appropriate consent documentation.
3. Digital Marketing and Online Giving Support
- Ensure consistency and accuracy in messaging and fundraising goals across the organization’s websites and platforms, to build trust and brand recognition.
- Collaborate with the Digital Marketing team to optimize donation pages for clarity and user experience.
- Build and manage an active online community of supporters and potential donors.
- Support targeted digital campaigns using SEO, email marketing, content strategy and social media advertising to drive engagement and donations.
4. Media Relations
- Serve as a regional media spokesperson, as needed, under the guidance of the Media Officer.
- Identify opportunities to position Operation Eyesight staff and partners as thought leaders.
- Contribute to crisis communications planning and response.
- Draft media releases and advisories, key messages and briefing materials.
5. Brand Awareness and Local Outreach
- Work with country teams to build brand awareness through culturally relevant communication tactics.
- Conduct market research to identify target audiences, communication channels, and awareness and fundraising best practices.
- Oversee the production of local materials and advertisements in compliance with both local and global brand guidelines.
6. Internal Communication and Coordination
- Act as a communications liaison between the Calgary head office and country offices to ensure accurate and timely information sharing.
- Participate in cross-departmental meetings, representing the Marketing & Communications team and reporting back on relevant action items.
- Coordinate social media and email inquiries with local offices to ensure responsive engagement; manage information accurately, ethically and confidentially.
- Monitor local media landscapes and report challenges and opportunities to the global team.
7. General Marketing & Communications Support
- Uphold branding, social media and content usage policies, including ethical storytelling and consent.
- Provide writing and editing support for internal teams, including fundraising proposals and program reports.
- Assist in organizing and promoting campaigns and events, including virtual events. Design event materials (e.g., invitations, banners, event pages) and manage post-event communications.
- Support additional tasks as needed by Marketing & Communications and other departments.
Job-Related Skills
- Exceptional writing skills with a strong command of English grammar, spelling and style; adept at tailoring content for diverse mediums and audiences
- Demonstrated proficiency in Microsoft 365 Business applications, including Word, Excel, SharePoint, Teams, PowerPoint and Outlook
- Excellent communicator with strengths in written, verbal, visual and interpersonal communication
- Proven ability to collaborate effectively with cross-functional teams to achieve shared objectives
- Skilled in managing and prioritizing multiple projects under tight deadlines
- Meticulous attention to detail, especially in written communications
- Open-minded and eager to learn about different cultures and markets
- Experience with WordPress, Canva and/or Adobe Creative Suite is a strong asset
Education/Training/Experience
- Degree in public relations, journalism, communications, marketing or related field
- Minimum of five years’ experience in public relations, communications or marketing
- Experience in the not-for-profit and/or international development sector is a strong asset
Values
Operation Eyesight’s values:
- Equity
- Excellence
- Citizenship
- Innovation
- Compassion
Working Arrangements
- Standard working days in the Hyderabad office are 9:30 a.m. to 5:30 p.m.; however, frequent early morning or evening meetings will be required when meeting with colleagues in Calgary, Canada (Mountain Time).
- Some travel to local in-country events, and occasionally to another country within the region, will be required for story-gathering and media relations purposes.
How to Apply
Submit your resume and cover letter to BabuA@operationeyesight.com on or before August 4, 2025, mentioning your current CTC and expected CTC. In addition, please provide two writing samples (an impact story and a work sample of your choice).
More information about Operation Eyesight can be found on our websites at operationeyesight.com and operationeyesightindia.org.
Operation Eyesight would like to thank all applicants for their interest in this position; however, only those individuals selected for an interview will be contacted.
Last updated July 2, 2025
This is a hybrid position based in Calgary, Canada.
The Communications Specialist, also functioning as a media relations officer, plays a key role in developing and implementing strategic communications and marketing initiatives to move our organization and mission forward. If you love to write, have a proven track record of driving successful communication strategies, and know what it takes to develop the right content with the right message for the right audience, then this could be your dream job.
You’ll join our Marketing & Communications team in Calgary (hybrid role), and you’ll work closely with various departments across our global organization. Chatting with our partners in Kenya about local media opportunities or collaborating with colleagues in India on a marketing campaign could become your new normal. Best of all, you’d be part of something big, helping to drive our organization forward as we work toward our vision of the elimination of avoidable vision loss.
Duties and Responsibilities
In this role, some of your key responsibilities will include:
- Under the direction of the Director of Marketing & Communications, collaborate with colleagues in various countries of work to develop, implement and evaluate global communications plans in line with the organization’s strategic plan and priorities.
- Develop and execute a global media relations strategy, provide key messages and coaching for spokespeople, monitor media coverage, and identify trends and opportunities to generate awareness and enhance the organization’s reputation.
- Lead strategic communications initiatives, develop and execute marketing campaigns, and produce various materials such as blogs, FAQs, media advisories and releases, annual reports, speaking notes, advertisements, eye health education materials and journal articles.
- Position staff and partners as thought leaders, and pursue opportunities to participate in conversations within the eye health and development sectors and share our impact.
- Collaborate with Operation Eyesight’s partners to deliver joint communication initiatives and represent Operation Eyesight in various communication-related working groups within the sector.
- Provide accurate, timely copywriting and copy editing for all departments within the organization.
- Working with internal and external graphic designers, manage creative design projects for all departments within the organization.
- Write/edit proposals, Cases for Support and other fundraising appeals for work initiated by the Donor Relations and Programmes teams.
- Liaise with print vendors and advertisers to deliver various publications and awareness tactics.
- Provide support to the Marketing & Communications team and international teams to fulfill other tasks.
As the organization grows and begins implementation of the 2024-28 strategic plan, the role of the Communications Specialist might also evolve to meet the goals set out in the new strategic plan.
Job-Related Skills
- Excellent writing skills: strong copywriting abilities, editing skills, and an effective ability to write for various mediums and audiences.
- Highly effective communicator (written, oral, visual and interpersonal).
- Demonstrated initiative, creativity, effectiveness and organizational skills.
- Proven experience working effectively with multiple teams across several departments to accomplish goals.
- Attention to detail, particularly in writing.
- Ability to prioritize and oversee multiple projects with tight deadlines simultaneously.
- Issues management / crisis communications experience is a strong asset.
- Social media knowledge and application skills are an asset.
- Experience using WordPress, Adobe Creative Suite and/or Salesforce is an asset.
Education/Training/Experience
- Degree in public relations, journalism, communications, marketing or related field.
- Minimum of five years’ experience in public relations, communications or journalism.
- Experience with developing and executing media relations strategies with proven results. Familiarity with CP Style is a strong asset.
- Experience in the not-for-profit and/or international development sector is a strong asset.
Operation Eyesight’s Values:
- Equity
- Innovation
- Citizenship
- Compassion
- Excellence
If this opportunity sounds like a good fit, please submit your resume and cover letter to hr@operationeyesight.com. In addition, please provide two writing samples (a news release and a work sample of your choice). More information about Operation Eyesight can be found on our website at operationeyesight.com.
Operation Eyesight would like to thank all applicants for their interest in this position; however, only those individuals selected for an interview will be contacted.
Last updated February 20, 2024
Position Title: Advancement Assistant
Purpose of the Position
The Advancement Assistant at Operation Eyesight Universal plays a pivotal role in ensuring the smooth functioning of the Advancement team. This position exists to support the Directors of Fund Development and Marketing & Communications, and to optimize the team’s time and effectiveness by managing administrative tasks, facilitating communication and managing projects, while also providing occasional support to administrative staff as needed.
Key Duties and Responsibilities
- Information Management: Organize and maintain files, records, meeting notes and documents ensuring easy access and retrieval when needed.
- Project Management: Coordinate project activities, maintain and update the project schedule, monitoring timelines, progress and communication with the team.
- Meeting Arrangements: Prepare agendas, materials and presentations for meetings, ensuring all necessary information and supplies are available. Attend meetings, take minutes, and follow up on action items and decisions as required. Arrange catering/refreshments as required.
- Calendar and Travel Management: Coordinate and manage calendars, schedules, meetings, and travel arrangements for staff and vendors.
- Communication and Writing: Act as a liaison between the Leadership Team and internal teams, external partners, donors, and other stakeholders, ensuring timely and accurate communication, and drafting correspondence and reports as needed. Proofread materials prior to distribution.
- Expense Oversight: Monitor and manage expenses, credit card receipts, reconciliation, vendor invoices and audits. Prepare and submit expense reports in a timely manner.
- Internal Communication: Collect and arrange for the posting of team bios, photos and newsletter submissions. Organize and maintain marketing and communications resources on SharePoint for global team use. Maintain the Fund Development Shared Drive
- Onboarding of Staff: Support the onboarding of new staff
- Event Coordination: Support the planning and execution of events, conferences, and retreats including board retreats, coordinating logistics, invitations, and other arrangements.
- Stationary Inventory – Maintain and order envelopes, business cards, labels, greeting cards and other materials as required.
- General Admin Support: Provide occasional support to administrative staff during busy periods or staff absences. This includes assisting with tasks such as answering phones, handling mail, accepting deliveries, filing documents, and other administrative duties as required.
- Miscellaneous support: Undertake ad-hoc projects and duties as assigned
- Salesforce: Support Director of Development with uploading and retrieving donor information in Salesforce
Qualifications
- Bachelor’s degree in Business Administration, Management or a related field.
- Proven Experience in a fast-paced administrative role supporting multiple team members
- A strong team player who is self-motivated and proactive in addressing issues as they arise
- Ability to coordinate multiple projects and take initiative to make recommendations and take positive action
- Experience of prioritizing a diverse workload and working to deadlines
- Attention to detail and ability to juggle competing demands
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Strong writing skills with excellent attention to detail.
- Proficiency in Microsoft Office Suite, including SharePoint and Planner, and other relevant software applications.
- Experience using Customer Relationship Management software. Experience with Salesforce is a strong asset.
- Experience hosting virtual meetings for large teams via Zoom, Microsoft Teams or similar platform.
- Discretion and confidentiality in handling sensitive information.
- Flexibility and willingness to adapt to changing priorities and support colleagues as needed.
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
Position Summary
Do you thrive on building relationships with donors, meeting key performance indicators, and coordinating the steps involved in processing Planned Gifts? The Fund Development Officer, Planned Giving is responsible for increasing revenue from Planned Giving by developing, implementing and evaluating strategies to acquire new donors and manage relationships with existing donors. Reporting to the Director of Development, the Planned Giving Officer uses relationship management, administration, marketing, and problem-solving skills to enhance the planned giving program.
Key Accountabilities
In this role, some of your key responsibilities will include:
- Develop and manage a portfolio of planned giving donors
- Manage relationships and meaningful interactions with individuals who have included Operation Eyesight in their estate plans
- Analyze donor information to determine and prioritize donors, and create stewardship plans for different segments of planned giving donors.
- Develop relationships through personal visits and other communication (phone, email, mail, face to face)
- Monitor and evaluate donor engagement/cultivation, recognition and stewardship strategies and bring forward new engagement opportunities
- Increase the number of planned giving donors
- Working with the Director of Development, Stewardship & Events Officer, and Marketing/Communications team, develop and implement planned giving marketing and acquisition strategies to promote program growth and objectives
- Develop and manage relationships with allied planned giving professionals
- Respond to indications of interest in planned giving from donors in a timely manner, provide technical information and follow up to acquire formal confirmation of the Gift
- In consultation with other Fund Development staff, develop and implement tailored solicitation strategies and proposals for prospects/donors, including detailed gift proposals using bequests, life insurance, annuities, charitable remainder trusts and similar instruments
- Increase efficiency in Estate administration
- Develop and maintain an administration system using Salesforce to facilitate the moves management strategy and keep records of donor interactions and relationship history
- Identify opportunities for improving accuracy and efficiency in administration
- Engage, train and support fund development staff as required
- Plan and manage budgets
- With the Director of Development, develop budgets (revenue and expenses) and reforecast for the Planned Giving program as required
- Conduct analysis and report on quarterly targets
- Participate in annual departmental planning
- Identify trends in donor portfolio and trends in giving and respond appropriately
- Contribute to ongoing development of the Planned Gifts program and Philanthropy through analysis and creative problem solving
- Other
- In consultation with the Director of Development, engage and liaise with professional advisors for support in resolving complex or contested estate files as necessary
- Maintain knowledge of the federal and provincial estate, trust and tax laws that impact Planned Giving
- This position may require additional responsibilities and duties as assigned by the Director of Development
Job-Related Skills
- Positive, results-driven, team oriented professional with above average communication skills and empathy
- Self-motivated, detail-oriented and highly organized
- Strong data systems and analytical skill to drive fundraising results
- Innovative and inquisitive approaches to acquire, sustain, grow and steward donors
- Customer and solutions focused; thrives in a flexible environment, requiring some evenings and weekends
- Thrives in an international and multi-cultural environment and implements practices supportive of diversity
- Excellent written and verbal communications skills
- Exceptional interpersonal skills and proven ability in developing and maintaining strong relationships with individuals, corporate partners, volunteers and colleagues
- Proficient in Salesforce
Operation Eyesight’s Values:
Equity | Excellence | Citizenship | Innovation | Compassion
Operation Eyesight’s Offer includes:
- 37.5 hour workweek
- The ability to work flexible hours (currently minimum one (1) day in the office with flexibility to work from home up to four days per week
- Four (4) weeks paid vacation per year, plus paid office closure between Christmas and New Year winter break
- Five (5) paid personal days, plus two (2) paid wellness days per year
- Eight (8) Paid sick days
- Extensive heath, dental and HSA/WAS coverage for you and your dependents
- 5% Employer RSP contribution
- Learning and Development opportunities
- Working with caring and compassionate staff that want to balance the many responsibilities we prioritize in our lives while making a meaningful difference. Visit our website: https://www.operationeyesight.com/about/ to learn more!
- A university degree in a relevant area and a minimum of 3 to 5 years of direct experience with Fund Development and/or Planned Giving
- Demonstrated success managing and growing Planned Giving
- Experience working with databases, analytics and reports for donor segmentation and stewardship
- Excellent listening, collaboration, and Fund Development skills
- Demonstrated ability to organize and prioritize work, managing multiple projects with high efficiency and accuracy
- Committed to ethical fundraising practices and knowledge of CRA fundraising guidelines
- Membership in AFP/CAGP considered an asset
- CFRE designation considered an asset
- Salesforce experience considered an asset
- Experience with WillPower and Wilfora an asset
- Solid knowledge of Microsoft Office
- Must be currently eligible to work in Canada
- Ability to travel within Canada and US
- Valid Driver’s License
- Access to a vehicle (or willing to Uber)
Does this opportunity sound right for you? Please submit your resume and cover letter to HR@operationeyesight.com
This position will remain open until a suitable candidate is found. Kindly note that only applicants who showcase their Fund Development, specifically Planned Giving, experience will be contacted. Thank you.
Last updated May 2, 2024
Position Summary
The Executive Assistant to the President and CEO of Operation Eyesight Universal plays a pivotal role in ensuring the smooth functioning of the CEO’s office and providing essential support to the Board of Directors. This position exists to optimize the CEO’s time and effectiveness by managing administrative tasks, facilitating communication, and coordinating board-related activities, while also providing occasional support to administrative staff as needed.
Key Duties and Responsibilities
- Calendar Management: Coordinate and manage the CEO’s calendar, scheduling meetings, appointments, and travel arrangements efficiently, and proactively anticipate scheduling conflicts or issues.
- Communication Facilitation: Act as a liaison between the CEO and internal teams, external partners, donors, and other stakeholders, ensuring timely and accurate communication, and drafting correspondence and reports as needed.
- Meeting Preparation: Prepare agendas, materials, and presentations for meetings attended by the CEO, ensuring all necessary information is available, and follow up on action items and decisions as required.
- Information Management: Organize and maintain files, records, and documents related to the CEO’s office, including confidential information, ensuring easy access and retrieval when needed.
- Project Coordination: Manage special projects and initiatives assigned by the CEO, coordinating cross-functional teams, tracking progress, and reporting on milestones and outcomes.
- Budget Oversight: Assist in monitoring and managing the CEO’s budget allocations, tracking expenses, processing invoices, and preparing financial reports and forecasts as necessary.
- Event Coordination: Support the planning and execution of events, conferences, and board meetings attended by the CEO, coordinating logistics, invitations, and other arrangements.
- Board Secretarial Assistance: Support the Board of Directors in organizing and conducting board meetings, committee meetings, retreats, and the Annual General Meeting (AGM).
- Prepare and distribute meeting notices, agendas, minutes, and other relevant materials in a timely manner.
- Coordinate logistics for board meetings, including venue booking, catering, and audiovisual equipment setup.
- Maintain accurate records of board proceedings and ensure compliance with governance policies and regulations.
- Provide administrative assistance to various board committees, including scheduling meetings, preparing agendas, and documenting meeting minutes.
Admin Team Support: Provide occasional support to administrative staff during busy periods or staff absences that includes assisting with tasks such as answering phones, handling mail, filing documents, and other administrative duties as required.
Qualifications
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience as an executive assistant or in a similar role, preferably supporting senior executives and boards of directors.
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
- Strong communication and interpersonal skills, with the ability to interact professionally with diverse stakeholders.
- Proficiency in Microsoft Office Suite and other relevant software applications.
- Discretion and confidentiality in handling sensitive information.
- Flexibility and willingness to adapt to changing priorities and support colleagues as needed.
- Proactive/ self-starter
Last updated May 2, 2024
National (this position is open only for Indian nationals)
| Reporting To | Global Director – International Programmes |
| Location | Hyderabad, India |
| Staff Supervised | 4 to 15 |
| Annual Operating Budget | Up to CAD 5 million |
| Organization | The Country Director reports directly to our Global Director – International Programmes (who is currently based in Hyderabad, India) and coordinates and works closely with our Director – International Programmes and Director – International Finance and Administration. There will be functional relationships with various colleagues in the global office in Calgary and other country directors across Asia and Africa to ensure coordination, smooth functioning, efficient exchange of information and cross-learning. |
| Position Summary | To lead Operation Eyesight’s initiatives in India and promote avoidable blindness-free communities regions in line with the Global Strategy. Key accountabilities: Strategy – To drive forward the country programme strategy that embodies the values, vision, mission, and objectives of Operation Eyesight and ensure it is being delivered in all areas of the organization’s work with new and existing partners. Impact – To ensure that the Country Programme Team is making a significant positive impact for various target groups through delivery of high-quality programmes and ensuring that the processes of planning, implementation, monitoring, evaluation and learning are robust. Finance and Administration – To ensure that the financial management of the organization is accountable and transparent at every level and that all staff are fully aware of and compliant with the relevant finance and administration policies. Networking and partnership building – To represent Operation Eyesight at various forums and networking events to identify potential partnerships and to further take forward the organization’s advocacy agenda in the country. Resource mobilization – To identify fundraising opportunities in the country and submit quality concept notes and proposals in collaboration with the International Programmes Team and Advancement team. Oversight – To oversee Operation Eyesight’s interventions in India as well as in neighbouring countries (Nepal and Bangladesh ). |
| Primary Responsibilities | Leadership Key deliverable: Demonstratable and inspiring leadership in promoting the values, vision, mission, and goals of Operation Eyesight and in the implementation of the Country Programme Strategy. Clearly demonstrate a personal drive for the elimination of avoidable blindness on a sustainable basis and the promotion of gender equality throughout all work, ensuring you lead by example in representing the organizational values, mission, vision and goal.L ead the delivery of Operation Eyesight’s Country Programme Strategy so that Operation Eyesight staff are living the organization’s values and achieving its vision, mission and objectives, and supporting the organization’s overall global strategy Lead the Country Programme Management Team in making key decisions regarding the implementation of the strategy and overall direction of Operation Eyesight. Lead the team in agreeing on the modalities for programming, finance, monitoring, evaluation and learning on each project. Lead the Country Programme Team in all work activities, ensuring the engagement of all stakeholders is held as the highest priority in the delivery of the projects. 2. Governance Key deliverable: The in-country Board of Directors of Operation Eyesight India is well-functioning, active and providing support for the rest of the organization. Regularly update and involve the Board of Directors in the work, progress and challenges of Operation Eyesight, and support the Chair to convene quarterly meetings. Report to the Directors on a regular basis, measuring against the organizational strategy, targets and budget, and ensuring that Operation Eyesight complies with the highest standards of probity and good governance. Ensure that Operation Eyesight operates within the terms and conditions of all legal agreements with the government. 3. Organizational Development Key deliverable: Operation Eyesight continues to grow in capacity, including the quality of projects, finances, human resources, new project opportunities and strategic partnerships. Increase the overall income of the organization by securing new funding for projects through in-country and external funding initiatives. Identify technical capacity gaps, and take action to fill them wherever possible through training or recruitment. Establish, develop and maintain excellent working relationships with the national government and other key stakeholders. Establish and maintain key partnerships with donors in the country. 4. Programme Management Key deliverable: Strong project management systems for planning, delivering and evaluating projects for clearly measurable impact. Ensure that robust systems of planning and delivering projects are in place and implemented, from design and inception to delivery and evaluation. Ensure project performance is monitored regularly and compared to targets, deliverables and budgets. Ensure that the planning, delivery and evaluation of projects complies with donor expectations and the terms of donor contracts, and that reporting to donors is of the highest standard. Ensure that project monitoring data is regularly reviewed at programme meetings by relevant project staff, that learning from the data is maximized, and that changes are made accordingly to project implementation strategies to increase the impact. Ensure that impact is effectively evaluated and measured to the highest standard in all projects on a regular basis, and that learning from the data is maximized and new strategies are adopted to increase impact. Ensure that Operation Eyesight is able to clearly demonstrate the impact of its work through annual impact assessments and promotes and disseminates its impact and learning to partner organizations, target groups and stakeholders. This includes contributing to paper publications and presentations at conferences/seminars and developing position papers with the overall guidance of the International Programmes Team. Using the learning and achievements of past projects, develop new project proposals, ensuring that the key stakeholders and relevant staff members are involved in the process. 5. Performance Management Key deliverable: There is a shared understanding of, and drive towards, excellence within all areas of Operation Eyesight, and quality related priorities and actions are reviewed and implemented across the organization. Develop and maintain an organizational culture of learning and reflection, leading to changes in programme delivery. Ensure that robust organizational learning processes are in place which capitalize on lessons learned, are communicated effectively and develop the organization’s capacity for making real change in the lives of target beneficiaries. Focus on quality in every area of the work by effectively managing Operation Eyesight’s internal performance systems such as Monitoring & Evaluation and individual annual performance reviews. Ensure all staff members within the organization have the capacity to support their teams and partner hospitals and have clear personal development plans and targets to ensure the highest level of motivation and passion across the organization. Ensure staff job descriptions deliver the organizational strategic objectives and personal/professional objectives, and agree on measurable targets for each staff that they, in turn, manage. Facilitate monthly monitoring meetings to discuss progress against objectives and targets with each line report, reviewing areas of success and weakness or areas requiring further support and training. Conduct annual appraisals based on personal objectives and targets and recommend performance related pay to the Global Director – International Programmes. Support individual learning and development plans to foster and encourage talent and new leadership potential throughout the organization. 6. Financial Management Key deliverable: Operation Eyesight’s Finance Administration Policy is adhered to and the Finance Manager is supported to hold all staff accountable for expenditures and financial reporting. In conjunction with the Finance Manager, ensure that there is a robust internal control environment, including sound policies and procedures that safeguard staff and the assets of the organization and funding partners, and thus improve the effectiveness and efficiency of the organization. Evaluate and make any necessary changes to the cost base or the country programme budget with the aim of ensuring the greatest impact and return on investment. Ensure that established policies and procedures on human resources, administration, finance and programmes are understood by staff, implemented and regularly reviewed. Ensure that Operation Eyesight complies with donor terms and conditions agreements and budget thresholds. Carry out routine monthly or quarterly spot checks on petty cash, purchase orders, asset registers and other supporting documentation. Also oversee implementation of projects that comes under Operation Eyesight India Trust (local entity) Ensure FCRA Compliance for Operation Eyesight India Trust 7. Human Resources Key deliverable: Operation Eyesight is a healthy and safe environment, and it is fully staffed with properly trained and skilled members of staff who are supported to achieve the best they can for the target groups and the organization as a whole. Ensure that health and safety are prioritized in every area of Operation Eyesight’s work, especially in road safety. In conjunction with the Global Director – International Programmes, ensure that the Country Programme team is fully staffed with the best people for each post, irrespective of their background or gender. Support the Global Director – International Programmes to review and implement the Learning and Development Plans. Ensure all key human resources policies, such as the Code of Conduct, Equal Opportunities Policy and Child Protection Policy, are living documents that are clearly reflected in the day-to-day work of the organization. Ensure that the Conditions of Service or all the clauses in employment contracts are upheld by all staff and reviewed annually. Ensure internal employee well-being is reviewed and supported throughout all work and activities. Create space and time to explore and develop well-being and lead by example in focusing on staff well-being for all Operation Eyesight employees. Build capacity of team on different technical aspects and programmatic needs. Promote team cohesiveness and culture of support and appreciation to enhance team bonding. In- country Fundraising Key deliverables: The fundraising efforts of Operation Eyesight India is well-functioning, active and the fundraising team is supported in fundraising activities. Extend support to Fund mobilizing team in developing fundraising strategies tailored to the country’s needs. Building relationships with potential donors- institutions, high net worth individuals, corporates, High Commission, Embassies, etc. Writing grant proposals and concept notes and securing funding Stewardship of existing donors to ensure retention Providing leadership and support to fundraising team Ensuring compliance with legal and ethical standards Representing the organization in fundraising-related matters Advocacy and External Representation Key deliverables: Lead advocacy efforts, represent Operation Eyesight in key forums and conferences, collaborate with internal and external stakeholders. Advocacy at national and state level to bring eye health in the priority agenda of the Government by influencing policy to bring the landscape change in the country. Represent Operation Eyesight in different forums, conferences, and donors’ meetings. Be the part of different eyehealth INGOs forums, collation and VISION 2020. Help Global Director in publishing papers in renown journals and conferences |
| Educational Experience | Master of Public Health (MPH) or Master of Health Administration (MHA) or MBA in Healthcare or other related disciplines with a focus on community health. |
| Work Experience | Minimum 10 years’ experience in the development sector with at least five years at a senior leadership level with medium to large INGOs or NGOs or with other development agencies.Preference will be given to the candidates who have eye health sector experience. Demonstrated technical expertise in project, budget and resource management. Ability to provide strategic direction to the Country Programme Team and support on-the-ground programme implementation. Ability to use data and its analysis for decision making around programme strategies and policy interventions. Experience developing funding proposals and reports for grants, foundations, private donors and public funders. Experience in the management of large institutional grants, and its effective utilization. Proven track record of strong management skills with complex programs. Ability to recruit, mentor and manage high-performing teams. Outstanding written and oral communication skills in English. Good presentation skills and experience. Ability to pragmatically solve problems and plan a course of action using analytical, conceptual, strategic and forward-thinking abilities to achieve an effective resolution. Experience in engaging with a wide range of stakeholders including advisory groups, coalitions, forums, foundations and practitioner groups.High achievement orientation. Is able to think outside the box in identifying solutions to challenges/gaps in programme delivery. |
| Working Conditions and Job Requirements | Headquartered in Hyderabad, India Frequent travel to country programmes and project locations in India and South Asia Flexible working hours to accommodate Calgary office hours (Mountain Time). Act as an ambassador for Operation Eyesight in a variety of professional and social settings. |
APPLICATION PROCESS
Please submit a comprehensive CV in English with a supporting cover letter, including the names of three referees (including a current or most recent employer) as well as expected salary, last salary earned and required notice period. Applications should be sent by e-mail to the following address, and clearly specify the job title – Country Director, India – in the subject line:
Email to send applications: babua@operationeyesight.com
Application deadline: 31st May 2024
Only shortlisted candidates will be contacted. The full interview process will include a variety of assessments and interviews.
Last updated May 14, 2024
Volunteer Opportunities
The Operation Eyesight Canada Board of Directors is currently seeking new volunteer board directors. Operation Eyesight is a Calgary-based international development organization working to eliminate avoidable vision loss in South Asia and sub-Saharan Africa. The organization’s volunteer board directors are responsible for the strategic direction and oversight of the organization, and for maintaining key relationships with groups and individuals that affect Operation Eyesight’s ability to fulfil its mission and vision.
We invite individuals who have expertise and experience in one or more of the following: Fund Development, Governance and/or International Development. Candidates should a) have experience in the not-for-profit sector OR as a senior executive in the private sector, and b) share Operation Eyesight’s values of equity, innovation, global citizenship, compassion and excellence.
Directors are elected for a two-year term. The board meets virtually eight times per year for approximately two hours, and in-person two times per year in Calgary. Directors also participate in at least one standing committee each. We strive to foster a culture of diversity, inclusiveness and gender equity, on the Board and throughout the organization.
We are recruiting FOUR new directors. Priority consideration will be given to those who have one or more of the following:
- Previous government relations experience working for an NGO or the Government of Canada. TWO positions are open to join the Board and our Innovations & Programmes Committee.
- Experience as a volunteer or as a professional in Fund Development – Major Gifts and Grants. ONE position is open to join the Board and our Fund Development Committee.
- Experience serving on not-for-profit boards with a strong interest in governance and oversight rather than operations. ONE position is open to join the Board and our Governance & Nomination Committee.
To learn more about Operation Eyesight’s mission to prevent blindness and restore sight, visit operationeyesight.com
Instructions:
To apply, please contact hr@operationeyesight.com. Your email will be forwarded to the Chair of the Governance & Nominations Committee.
Applicants should provide their contact information and a cover letter expressing their interest and what skills and experience they would bring to the Board.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
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